Contact Us

Get in Touch 👋

We'd love to hear from you! Whether you have a question about our products, need help with your order, or just want to say hello — our team is here for you.

Contact Details

  • 📧 Email: info@nivrababy.co.nz
  • 🇳🇿 Location: New Zealand
  • 🕒 Response Time: We aim to respond within 24-48 hours

Frequently Asked Questions

When will my order arrive?
We aim to dispatch all orders within 1-3 business days. Delivery times vary by location within New Zealand.

Do you offer free delivery?
Free delivery is available exclusively for Nivra Club members. Join the Nivra Club to enjoy this benefit!

Are your products safe for newborns?
Absolutely. All Nivra Baby products are dermatologically tested and BPA free, making them safe for even the most sensitive newborn skin.

Can I pre-order products?
Yes! Pre-orders are opening soon. Sign up to the Nivra Club to get early access.

Gentle care. Zero compromise.